Field Service
Rimrock technicians have years of experience in integrating ABB robots, systems, and automation equipment for metal manufacturing. Over 25 field technicians are available to assist you in minimizing downtime and maximizing OEE. Non-emergency field service is also available to increase your automation equipment's productivity.
Field Services
- New or additional equipment integration
- 24/7/365 emergency service support (Fort Collins & New Berlin only)
- System moves and reallocations
- Expedited parts delivery
- Productivity enhancement services
For support, please have the following information ready when calling:
- Description of the problem
- Equipment Serial Number(s)
- Project Number (if available)
- Phone number where you can be reached
Contact Rimrock
Rimrock-Columbus (9AM-5PM EST): (614) 471-5926Rimrock-New Berlin (24/7): (262) 432-0600 X200
Rimrock-Wolf (24/7): (866) 965-3911